On August 14th, I wrote that firing your customers can lead to increased revenues and improved margins which in turn can lead to improving your odds of obtaining bank financing.
A few days later, Forbes magazine published an article on firing your customers. Customers who should be considered for this treatment are late payers, bona fide deadbeats, those who are a bad fit for your services and those you may have outgrown. I particularly like the scorecard at the end of article which helps a company creates a basis for the “firing” decision.
Fired any customers lately?
Please feel free to contact me with questions or ideas for future articles!
Related Tags: small business, bank loans, Forbes, fire your customer
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